Troubleshooting

Vac Sweep 3900 Sport Not Moving


Why won’t my Polaris Vac-Sweep 3900 Sport pressure-side cleaner move?

Is your Polaris Vac-Sweep 3900 Sport cleaner not moving or hanging on your steps? Here are some quick solutions to try to remedy the issue.

Related products
Polaris 3900 Sport Pressure Pool Cleaner
Polaris Vac-Sweep® 3900 Sport Learn more
6 Troubleshooting Tips to Get Your Polaris Vac-Sweep 3900 Sport Moving Again

Verify that the feed hose is within six inches (farther or shorter) than the farthest point of the pool: If it’s too long, cut the hose according to the instructions in the owner’s manual. If it’s too short, add a feed hose section, a swivel and two hose nuts and adjust it to the proper length.

Check the brass insert on the single side wheel: If it has come loose, replace it.

Verify the thrust jet is in the correct position: The factory setting for the thrust jet position is 7 o’clock, but depending on your pool, other settings might be helpful to improve your cleaner’s coverage.

Check to see if the drive chain has disengaged: If so, this might be your issue.

Ensure the back-up valve is cycling: Lift the valve out of the water and watch the jet. It should alternate between on and off.

Check the wheel RPMs: The wheel should operate between 30-36 RPM. To check the RPM, mark the single-wheel side tire. Then, turn the pump on, and hold the cleaner below water level. Count the wheel revolutions for one minute to determine the current RPM.

Get Your Polaris Vac-Sweep 3900 Sport Pressure Cleaner Back in Motion

These six troubleshooting tips should help you determine why your Polaris Vac-Sweep 3900 Sport cleaner isn’t moving or hanging on your steps. For more details and information, be sure to check the owner’s manual.

Tagged with:
Share with your friends!

Customer Care