Warranty
Coverage You Can Rely On
Polaris cleaners are engineered to deliver consistent, reliable performance backed by warranty coverage you can trust. In the case of a manufacturing defect that prevents your cleaner from operating as it should, we will repair or replace it within the warranty period.
We've Got You Covered
Register your product to receive updates, and keep everything connected. It takes just a few minutes and ensures your cleaner is fully supported. While registration is not required, we do recommend it to make everything easy to manage so you can easily access your product information. Your warranty begins automatically on the date of purchase, and coverage can be verified using your receipt and serial number.
Connect with a local pool professional for setup, service, or ongoing care to keep everything running at the highest level. You can also get clear answers and guidance from our U.S.-based customer service team or find solutions, answers, and step-by-step usage instructions in the FAQ section.
Warranty
A limited warranty is available on most Polaris cleaners. Select products may qualify for Extended Warranty coverage when purchased in-store, giving you added confidence over time. For a complete list of warranty terms and conditions please refer to the most recent Polaris Limited Warranty available here.
Your Polaris cleaner is backed by a limited warranty that protects against defects in materials and workmanship. If your product experiences a covered defect during the applicable warranty period, Polaris will repair or replace it in accordance with the warranty terms.
The warranty does not cover normal wear and tear or damage caused by improper installation, misuse, inadequate maintenance, or other excluded conditions. Please see the full warranty for complete terms and exclusions.
If your product is not performing as expected, submit a warranty claim or contact our support team. We will guide you through each step and help resolve the issue quickly. Have your proof of purchase and product serial number ready to help us verify warranty eligibility and process your claim. If your product has already been registered, your confirmation email includes your registration details.
