Troubleshooting
Why is my Polaris 7240 not moving?
January 16, 2023 at 12:00 PM
Has your Polaris 7240 robotic cleaner stopped moving? Here are some steps to take if it isn’t moving.
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4 Steps to Get Your Polaris 7240 Moving Again
Work through these steps in order and see if this process solves your issue.
Step One: Remove the tracks and inspect the gears for debris jams.
Step Two: Remove any stuck debris.
Step Three: Spin the tracks and see whether the wheels turn freely now.
Step Four: If there was no debris in the gears and the tracks and brushes still don’t move, you will need to take your cleaner to a local service station.
If you do have to take your robotic cleaner to your local service station, they’ll be able to test your cleaner with a Gen II diagnostic box and identify what’s causing your issue.
Get Moving
Take these four simple steps to get your Polaris robotic cleaner back in action.
