Troubleshooting

Cleaner Not Moving

March 3, 2022 at 8:20 PM


cleanernotmoving2x (1)

Why doesn’t my cleaner move?

Is your cleaner failing to move? Here’s a couple of things to check.

Check the Wheels and Filter

Start by checking that the wheel RPMs are in range (between 28-32 RPMs)

  • If the wheel RPMs are below 28 or aren’t spinning, check the in-line filter for debris

  • If the filter is clear and the wheels still aren’t spinning, check the water management system for clogs

If the in-line filter and water management system are clear, you need to adjust the wheels.

  • If RPMs are just slightly below the prescribed range, remove the restrictor disc from the wall connector

  • If the wheels are moving too quickly, install the red restrictor disc

Get Your Cleaner Moving Again

These quick fixes should get your cleaner moving again

Customer Care

Customer Care