Cleaner does not move and the green indicator light does not illuminate.
1. Make sure the ON/OFF button is turned ON.
2. Ensure the electrical outlet the control unit is connected to is supplying electrical power.
3. Plug main power cord into another electrical outlet that is powered and ensure the green light flashes once.
4. If the green indicator does not illuminate, contact your local Polaris service representative.
Cleaner does not pick up debris.
The filter is full or dirty. Clean the filter canister following the procedure Section 5.1 in the owner's manual, "Cleaning the Filter Canister".
Cleaner does not stay firmly on the pool bottom.
There is air in the appliance casing. You must submerge the cleaner following the procedure in Section 4.1 of the owner's manual, "Submerging the Cleaner". If the problem persists, unscrew the cleaner over plate and remove the polystyrene floater from inside the cover plate. Replace the cover and resubmerge the cleaner.
Cleaner's ability to climb pool sides is reduced.
NOTE: The cleaner is not designed to climb up to the waterline.
1. The filter is full or dirty. Clean the filter canister following the procedure Section 5.1 of the owner's manual, "Cleaning the Filter Canister".
2. The tires are worn. Replace the tires following the procedure in Section 5.5 of the owner's manual, "Replacing the Tires on the Cleaner."
3. Invisible, microscopic algae could be causing the sides of the pool to become slippery. Ensure that your pool's chemicals are balanced. If the chemicals are balanced, contact your local Polaris service representative.
Left turning is inefficient.
The cleaner is too heavy. Contact your reseller to obtain a polystyrene floater to install under the cover plate.
Right turning and/or rotating is inefficient.
1. Remove the debris from the stirrup and verify that it pivots freely.
2. Ensure that the roller is not worn. If the roller is worn, replace as necessary.
3. Remove the polystyrene floater. Unscrew the cleaner cover plate and remove the polystyrene floater from inside the cover plate. Replace the cover and resubmerge the cleaner.
The green indicator light flashes after you press the ON/OFF button.
Submerge the cleaner following the procedure in Section 4.1 of the owner's manual, "Submerging the Cleaner".
1. To reset the supply:
a. Unplug the main power cord from the electrical receptacle.
b. Disconnect the floating cable connector from the control unit and then reconnect it following the procedures in Section 3.3 of the owner's manual, "Electrical Connection".
c. Plug the main cord in the electrical receptacle and check if the green indicator light illuminates.
d. Press the ON/OFF button. If the green indicator does not illuminate or flashes, contact your local Polaris service representative.